Effective Date: January 1, 2025
Last Updated: January 1, 2025
Data Controller
xavireloniq is the data controller responsible for your personal information. You can contact us at info@xavireloniq.com for any privacy-related inquiries.
Information We Collect
We collect the following types of personal information when you use our services:
Information You Provide Directly:
- Name: When you fill out contact forms or subscribe to our newsletter
- Email Address: For communication and service updates
- Message Content: When you contact us through our forms
- Consent Records: Your agreement to data processing
Information Collected Automatically:
- Basic technical information necessary for website functionality
- No cookies are set by default
- No tracking technologies are used
How We Use Your Information
We use your personal information for the following purposes:
- Communication: To reply to your inquiries and provide requested information
- Service Delivery: To provide our educational resources and platform access
- Updates: To send newsletter updates (only with your consent)
Legal Basis for Processing
We process your personal information based on:
- Consent: For newsletter subscriptions and marketing communications
- Legitimate Interest: To respond to inquiries and provide customer support
- Contract Performance: To deliver services you have requested
Data Retention
We retain your personal information for no longer than 12 months from the date of collection, unless:
- You request deletion sooner
- Legal requirements mandate longer retention
- You maintain an active subscription or account
Third-Party Processors
We use Formspree (United States) as a third-party processor for handling contact form submissions. Formspree processes form data according to their privacy policy and terms of service.
No other third-party services have access to your personal information without your explicit consent.
Tracking and Cookies
Our website does not use:
- Tracking cookies
- Analytics services
- Third-party advertising networks
- Social media tracking pixels
We do not track your browsing behavior across other websites.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of personal information we hold about you
- Correction: Request correction of inaccurate personal information
- Erasure: Request deletion of your personal information
- Objection: Object to processing based on legitimate interests
- Data Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent for processing at any time
To exercise these rights, contact us at info@xavireloniq.com. We will respond within 30 days.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit
- Secure data storage
- Access controls and authentication
- Regular security assessments
International Data Transfers
Your personal information may be transferred to and processed in the United States through our use of Formspree. These transfers are protected by appropriate safeguards and comply with applicable data protection laws.
Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided personal information, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Information
For questions about this privacy policy or our data practices, contact us at:
Email: info@xavireloniq.com
Address: Operating remotely from Sydney, Australia. Physical address available on request.
Complaints
If you have concerns about our handling of your personal information, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.